webp images not working




Wordpress LScache Plugin: webp images not working

Last Updated on: Wed, 15 Apr 2026 00:00:02
Hi, Im working on a website, and for whatever reason, the webp images are not working. I have them enabled, and they have been created. I can open up any image from the website and add .webp to the end of the file name and the image loads up, but the website isnt showing them. Any ideas? The page I need help with: https://shellharbourcc.org.au Hi, Could you please provide the report number ? Best regards, Hi, sorry. Report number is GLWZFUQK Hi ! I have the same issue. Report number : KCUAYOZV. No images displayed. Thanks a lot for your help ! Hi, is static.shellharbourcc.org.au your CDN ? if that so , please also enable the CDN feature in LSCWP. Because if you dont enable CDN feature, LSCWP will consider that URL is external link and abort rewrite URL to .webp Best regards, is static.shellharbourcc.org.au your CDN ? No, its a subdomain that points to the /wp-content/uploads/ directory of the main URL. Im working on speeding up the website and trying to utilise a cookie-free domain. So Ive added https://static.shellharbourcc.org.au/ as the CDN URL, but it has made no changes. Images are still loading as original JPEG, etc. Hi, Could you please screenshot me how did you configure the CDN ? Best regards, https://imgur.com/a/yoCJUIv This is the CDN tab. Ive excluded the cloudflare part for obvious reasons. Hi, In your screenshot include file type : reomve all others and only keep the images ones , like .jpg , .jpeg, .webp ?etc Original URL set to //static.shellharbourcc.org.au/ include directory set to wp-content/uploads/ save and purge all , let me know how it goes. Best regards, Hi, Made those changes but it didnt work. Looking in the logs I found this. The line that says [Util] file not exist: is referring incorrectly. Its missing wp-content/uploads/ . Would this be the problem? [Media] webp replacing: https://static.shellharbourcc.org.au/2019/06/Welcome_Home_v2.jpg => LSC_Media->replace_webp()@851 => LSC_Media->_replace_buffer_img_webp()@736 => LSC_Media->_finalize()@424 => LSC_Media::finalize()@407 [Util] file not exist: /home2/sccocorg/public_html/shellharbourcc.org.au/2019/06/Welcome_Home_v2.jpg [Media] -no file, bypassed Hi, Yeah , seems we are making some progress, could you please screenshot me the latest setting in CDN tab ? Best regards, This is the latest with the settings you mentioned last time. https://imgur.com/a/sFXnP1h Hi, Please submit a ticket here , with link to this post as reference. Best regards, Ticket submitted. #863227 Thanks.



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