Wordpress LScache Plugin: the problem of not receiving an order
Last Updated on: Wed, 15 Apr 2026 00:00:02 While I was receiving 7 8 orders a day from my Woocommerce website, now I am unable to receive orders. I am sharing an error log template for you below. Can you help me understand what caused this? 2021-04-17T23:27:15+00:00 CRITICAL Uncaught RedisException: read error on connection to localhost:6379 in /home/grandbazaarist/public_html/wp-content/plugins/litespeed-cache/src/object-cache.cls.php:445 Stack trace: #0 /home/grandbazaarist/public_html/wp-content/plugins/litespeed-cache/src/object-cache.cls.php(445): Redis->get(c225boptions.ca?) #1 /home/grandbazaarist/public_html/wp-content/plugins/litespeed-cache/src/object.lib.php(240): LiteSpeed Object_Cache->get(c225boptions.ca?) #2 /home/grandbazaarist/public_html/wp-content/plugins/litespeed-cache/src/object.lib.php(37): WP_Object_Cache->get(can_compress_sc?, options, false, false) #3 /home/grandbazaarist/public_html/wp-includes/option.php(122): wp_cache_get(can_compress_sc?, options) #4 /home/grandbazaarist/public_html/wp-includes/option.php(1381): get_option(can_compress_sc?, false) #5 /home/grandbazaarist/public_html/wp-includes/option.php(1246): get_network_option(1, can_compress_sc?, false) #6 /home/grandbazaarist/public_html/wp-includes/script-loader.php in /home/grandbazaarist/public_html/wp-content/plugins/litespeed-cache/src/object-cache.cls.php on line 445 The page I need help with: https://www.grandbazaarist.com Hi, please try disable object cache , and see how it goes Best regards, I am using a literspeed web server, is there anything I need to do here? specifically excluding basket pages from the cache or excluding the cookies of the payment method from the cache. Hi, it doesnt matter what server you use , from your log Uncaught RedisException: read error on connection to localhost:6379 this indicates there is something wrong with your redis process , thats why I asked you to disable object cache first Best regards, Last question do you think should I remove redis on the server? Hi, If it causes you more trouble than benefits , then yes , but you can also try to fix your redis , and see if it fixes your issue. Best regards,
LiteCache Rush: Speed comes from using less, not from doing it faster
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