White screen of death




Wordpress LScache Plugin: White screen of death

Last Updated on: Wed, 15 Apr 2026 00:00:02
After updating the litespeed plugin the page which I mentioned above shows me a white screen. then I deactivate the plugin the page is working fine now. Can solve the issue please. The page I need help with: https://dealindepth.com/skin-care/ Hi, 1. if you exclude this page from being cached and being optimized , does it work ? 2. do you see any PHP error output in your log? Best regards, No. Problem is still there. Hi, Could you please do me a screenshot how white screen it is ? also please try export your current setting , and then reset to default , purge all , and see how it goes. and how about PHP error log ? any output ? Best regards, Hey, can you tell me how to check PHP error log? Hi, it depends on your server environment , are you using shared hosting ? cpanel or something ? Best regards, I am using hostinger shared hosting. it comes with hpanel. Hi, Do you see any files in your public_html , named like error_log ? Best regards, I checked it. the last error was caused by the other plugin which is WordPress database error Table But no clue of LiteSpeed cache. Hi, hmmmm , okay , have you tried with default setting ? best regards, ya tried default setting. also, exclude it from being cached. The problem is still there. Hi, Please create a ticket here , we will investigate it further. Best regards, check this screenshot. https://dealindepth.com/wp-content/uploads/2020/07/Screenshot-78.png Can you tell me how to reset this plugin because whenever I uninstalled it and then reinstalled it, it loads with the old settings which I modify. I want to start with the new default settings of this plugin. Hi, That looks like PHP error. you can get default setting by Toolbox ?> Import/Export ?> reset to default now , please try this go to admin area , left-side bar ?> LiteSpeed Cache ?> Toolbox ?> [6] Debug Settings in this page: set Debug Log to Admin IP Only add your IP into Admin IPs (you will see your IP below.) set Debug Level to Advanced save changes. Now go to [7] Log View, click on admin-bar LiteSpeed Cache ?> Purge All then click button [D] Clear Log , keep this window open, dont close it nor navigate away from it. Now ,open a new window, access your home page , like https://your_domain.com/?test (please do remember attach ?test to it) once page is loaded , go back to Log View window and refresh this page, you should see the debug log is showing up. Then please copy all the text , paste it into https://paste.ubuntu.com/ then post the link it generated for you. Best regards, Hi, @zaidkhalid Do you still need help with this? If so, please check the previous post for the step you can take, and let us know the results. Im going to mark this topic Resolved for now, but will re-open it if we hear from you again. Thanks!



LiteCache Rush: Speed comes from using less, not from doing it faster



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