Razorpay payment does not work on checkout




Wordpress LScache Plugin: Razorpay payment does not work on checkout

Last Updated on: Wed, 15 Apr 2026 00:00:02
We are using Razorpay payment gateway and on checkout page after selecting the payment gateway the payment gateway does not load. When disabling the litespeed cache then it works perfectly fine. At times when we clear all cache from litespeed plugin settings then it works for couple of users and again the same does not work. We are using the below settings: Litespeed cache settings > Cache PHP resources > ON Do Not Cache URLS > /checkout/$ Do Not Cache URLS > /wp-content/plugins/woo-razorpay/$ Report number : Report number: QXVMKFJA Report date: 07/26/2018 11:28:08 The page I need help with: https://www.indiefur.com Hi, Could you please specify a little bit more detail ? when you say does not load , how does it not load ? stucking on loading process, blank page or something ? and also , please check what cache header you see in checkout page Best regards, Cache header is x-litespeed-cache-control: no-cache I have shot a video of the same. Not sure how to share the same here can you help on that? Ideally when the user fills the details on checkout page and proceed to Razorpay payment option then an iframe is loaded from Razorpay payment server where the user fills the card details to process payment. This iframe is not being loaded at times. One thing we noticed is that when we select Credit Card/Debit Card/EMI/NetBanking/UPI Razorpay payment gateway and click on Place Order button. On the next page the payment gateway does not load automatically as it earlier did. But the moment we refresh the page, it does load at that time. We have observed this in Chrome, Firefox and Edge all updated to latest versions. Hi, You can upload video to youtube or somewhere like google driver , dropbox ?etc and provide the link. I also see you are using an very old version of LSCWP. Could you please upgrade it to latest first and try again ? Best regards, Could you please check on latest report number: Report number: VZQTZNRF Report date: 03/02/2020 19:41:30 To rule out the cache issue we did the below and the payment gateway works fine:- Under Litespeed Cache > Tuning Tab > Role Excludes > We checked Administrator and Customer. post this for logged in users it works perfectly fine on all browsers. But for guests or first time customers it does not work. Issue is with guest users not able to checkout. Hi, https://i.imgur.com/OxV9McD.png You mean this page doesnt load ? if you have a video , please send to mail support(at)litespeedtech.com with link of this post. Best regards, did you get any fix sir? i am having the same problem Hey Guyz? Having the same problem? Got the solution ? Please reply i am also facing this problem, my Razorpay payment method dosnt show on checkout page https://imgur.com/pMumWC8 here is checkout page https://imgur.com/3Qfssrs here r my razorpay settings if anyone finds the solution please contact akashkhosla12@outlook.com.



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